Wake Industrial can supply you with the appropriate industrial automation product which will fit your specific need.

Concerning the condition of your product, you have a choice between:

Unused Original Box
Unused Surplus
Refurbished
Used

Solving your product needs and meeting your expectation of product quality is a cornerstone for Wake Industrial. Customer service is and will continue to be our number one priority. With standards like our 1 year warranty and swift response times, we can guarantee a better customer service experience than any other company within our industry.

Wake Industrial

Call: 1-888-551-3082
International: 1-919-443-0207
Fax: 1-919-867-6204

Email: sales@wakeindustrial.com
Address:

1620 Old Apex Rd

Cary, NC 27513

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Frequently Asked Questions

How long is my quote valid for?

Prices are valid for 30 days, based on availability and total bill of material quoted. Warranty claims will be replaced or repaired, not refunded, at the sole discretion of Wake Industrial LLC.

Where is Wake Industrial located?

We are located in Cary, North Carolina. This is an area located just outside of Raleigh, North Carolina(state capital). We do the majority of our shipping from this location but have associate locations throughout the United States.

Where do you ship?

We will ship to any domestic or international location, excluding areas under U.S. embargo.

Are your products new or used?

We carry unused surplus, refurbished, and used items. Condition is dependent to the availability and stocking levels of an item.

Do you carry obsolete parts?

Yes, we do! We stock many obsolete and hard to find products. Call us for stock and pricing options.

Can you ship same day?

Yes, we have same day shipping options. These options normally involve receiving payment for the order before 2:30pm EST.

What are the Wake Industrial hours of operation?

Our business hours are 8 a.m. to 5 p.m. EST Monday through Friday. We do, however, take calls and respond to RFQ's after hours(including the weekend).

What forms of payment does Wake Industrial accept?

All major credits cards are accepted including Visa, Mastercard, Discover, American Express, and personal checks for North American transactions. International purchases require a wire transfer of funds.

What shipping services does Wake Industrial utilize?

FedEx is our carrier of choice for all domestic shipments. They give us the best available shipping discounts and service options. Our select carrier for international transactions is DHL. However, we have logistic shipping accounts with all major carriers.

What is your turn around time for repairs?

An average repair time is 1-2 weeks. Repair times vary depending on the part and the specific issue/replacement parts necessary to fully repair your part.

What if I have a problem with my order?

In the event that you do have an issue with your order, our customer service will respond immediately. Your problem will be resolved with a quick phone call.

What expedited shipping options do you offer?

The fastest shipping options available are UPS Next Day Air Red Early AM(by 8:30am) and Fedex Priority Overnight. We are able pre-pay and add shipping charges to your bill or use a company account number.

What qualifications does Wake industrial have?

Wake Industrial is a registered A+ business according to the Better Business Bureau. We are also a certified and verified US Government Sales Entity and Federal Contractor. Our DUNS Number and Cage Code can be found on our About Us page. Google rates us as a 5/5 Company and promotes our 5/5 star business reviews.

Can you ship on my Shipping Account?

Yes, of course! We can either pre-pay and add shipping charges or use your own company account.

Product Support