Q: In what condition is the DDS2.1-W100-DS45-00-FW packaged for delivery?
A: The DDS2.1-W100-DS45-00-FW controller is packed into cartons at the time of delivery. In the case of multiple orders, all units are packed in individual one-way cartoons. Accessories are in a separate carton.
Q: How can operators confirm that the correct controller has been delivered?
A: Each DDS2.1-W100-DS45-00-FW delivery package contains a Barcode sticker featuring important information such as the unit serial number, the consignment number, coded type designation, and the type designation. These information can be used for the easy indentification of the controller on delivery.
Q: Can I send a faulty DDS2.1-W100-DS45-00-FW controller to wake industrial for repair?
A: At Wake Industrial, there are highly trained engineers that offer repair operations. Customers can send their faulty controller to us for repair. Repair operations is often completed in 10 days.
Q: What does the IP20 protection class of the DDS2.1-W100-DS45-00-FW controller mean?
A: The IP20 protection class is an indication of the amount of protection provided by the housing of the DDS2.1-W100-DS45-00-FW controller. IP20 simply means the housing of the controller provides protection against both foreign solid interference with an external diamater larger than 12 millimeters.
Q: Can the DDS2.1-W100-DS45-00-FW controller operate effectively in hot countries?
A: Yes. However operators might be required to provide additional ventilation to ensure the temperature around the DDS2.1-W100-DS45-00-FW controller does not exceed 45 decibels.